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3.0 | 83 Reviews

HW-Q90R Samsung Harman Kardon 7.1.4ch Soundbar with Dolby Atmos

Samsung HWQ90R

Features

  • With Dolby ATMOS and DTS:X sounds move independently around you from all directions, even above, just like in real life.
  • Become immersed in true 7.1.4 channel sound from 17 speakers, including 4 that fire upward and 2 that fire from the side.

Quick Specs

  • Type: Soundbars
  • Energy Star Rated: No

See More

Due to manufacturer policy, this product cannot be added to your cart. Please contact Olmstead's for more details.

 
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Immersive sound. Perfect for QLED.

Take home the ultimate Dolby Atmos and DTS:X experience. The Soundbar Q90R transports you into every beautiful picture with Dolby Atmos and DTS:X technologies. Get swept up in the exhilaration of multidimensional cinematic audio, masterfully delivered above, behind and all around you from 17 built-in speakers. It's entertainment that rivals even the very best movie-theater experience.

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A different dimension in home theater

If anything can match the incomparable picture quality of your QLED TV, it's the cinematic experience of Dolby ATMOS and DTS:X technologies. Like in real life, individual sounds move independent of each other, so the sounds of people, places and music wash over you from all directions. You not only hear the scene, you feel as if you are a part of it.

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Feel sound around you. And above you.

Make the very most of every scene with sound that envelops you from 17 speakers. Up-firing speakers project audio above you while side-firing speakers send sound around you for a more spacious soundstage.

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Experience true surround sound

Upward firing rear speakers add another element of surround sound to your movies, making every moment more cinematic.

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Optimized sound, so you can hear it all

The HW-Q90R soundbar automatically delivers optimized sound based on each scene and even lets you hear voices clearly on low volumes.

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The sound of victory

Claim more glorious victories with rich sound that transports you to the center of the action. Your soundbar detects when you're gaming and automatically optimizes the sound in real time.

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Made for each other

The HW-Q90R Soundbar is optimized to work seamlessly with Samsung QLED TVs. Enjoy Plug-and-Play connectivity via wired or wireless connections, control both TV and soundbar with the Samsung OneRemote and fine-tune your sound right from the TV menu.

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Sound completed by audio masters

By combining Samsung's innovative mastery in home entertainment solutions with 65 years of Harman Kardon's audio technical expertise, the two brands continue to push boundaries to bring state-of-the-art sound to the home entertainment experience.

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Music comes alive with your voice

Can't recall the title? Enjoy your Soundbar hands-free using Alexa voice control. Ask Alexa to play something by simply saying the title or a few lines of the song's lyrics.

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Listen smarter with SmartThings

SmartThings lets you add your speakers to your network, giving you greater control over your audio throughout your smart home. Take connected living to the next level.

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A seamless 4K experience

With 4K pass-through built in, connecting 4K video sources like your game console is easy. It even works with HDR 10 sources, allowing you to enjoy audio with pristine quality matching that of your video.

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Wireless music streaming

The HW-Q90R Soundbar includes Bluetooth for easy wireless connections to other devices. Enjoy music from your mobile, no strings attached.

Image Feature

Soundbar Q90R

The HW-Q90R is optimized to work seamlessly with your QLED and deliver a superior entertainment experience.

Immersive sound. Perfect for QLED. Take home the ultimate Dolby Atmos and DTS:X experience. The Soundbar Q90R transports you into every beautiful picture with Dolby Atmos and DTS:X technologies. Get swept up in the exhilaration of multidimensional cinematic audio, masterfully delivered above, behind and all around you from 17 built-in speakers. It's entertainment that rivals even the very best movie-theater experience.

A different dimension in home theater If anything can match the incomparable picture quality of your QLED TV, it's the cinematic experience of Dolby ATMOS and DTS:X technologies. Like in real life, individual sounds move independent of each other, so the sounds of people, places and music wash over you from all directions. You not only hear the scene, you feel as if you are a part of it.

Feel sound around you. And above you. Make the very most of every scene with sound that envelops you from 17 speakers. Up-firing speakers project audio above you while side-firing speakers send sound around you for a more spacious soundstage.

Experience true surround sound Upward firing rear speakers add another element of surround sound to your movies, making every moment more cinematic.

Optimized sound, so you can hear it all The HW-Q90R soundbar automatically delivers optimized sound based on each scene and even lets you hear voices clearly on low volumes.

The sound of victory Claim more glorious victories with rich sound that transports you to the center of the action. Your soundbar detects when you're gaming and automatically optimizes the sound in real time.

Made for each other The HW-Q90R Soundbar is optimized to work seamlessly with Samsung QLED TVs. Enjoy Plug-and-Play connectivity via wired or wireless connections, control both TV and soundbar with the Samsung OneRemote and fine-tune your sound right from the TV menu.

Sound completed by audio masters By combining Samsung's innovative mastery in home entertainment solutions with 65 years of Harman Kardon's audio technical expertise, the two brands continue to push boundaries to bring state-of-the-art sound to the home entertainment experience.

Music comes alive with your voice Can't recall the title" Enjoy your Soundbar hands-free using Alexa voice control. Ask Alexa to play something by simply saying the title or a few lines of the song's lyrics.

Listen smarter with SmartThings SmartThings lets you add your speakers to your network, giving you greater control over your audio throughout your smart home. Take connected living to the next level.

A seamless 4K experience With 4K pass-through built in, connecting 4K video sources like your game console is easy. It even works with HDR 10 sources, allowing you to enjoy audio with pristine quality matching that of your video.

Wireless music streaming The HW-Q90R Soundbar includes Bluetooth for easy wireless connections to other devices. Enjoy music from your mobile, no strings attached.

Soundbar Q90R The HW-Q90R is optimized to work seamlessly with your QLED and deliver a superior entertainment experience.

Features

  • With Dolby ATMOS and DTS:X sounds move independently around you from all directions, even above, just like in real life.
  • Become immersed in true 7.1.4 channel sound from 17 speakers, including 4 that fire upward and 2 that fire from the side.
General
Number of Channels 7.1.4 Ch
Total Power (W) 512W
Frequency Response (amp) 34Hz~17kHz
Packing Type One Packing
Features
Smart Sound Mode Yes
Wide Range Tweeter Yes
Anynet+ (HDMI-CEC) Yes
Wireless Rear Speakers Yes (Included)
Samsung Audio Remote App Yes
Audio Processing
Dolby Digital Dolby 5.1ch / Dolby DD+
DTS-X Yes
DTS Digital Surround DTS 5.1ch
Audio Features
Surround Mode Surround Sound Expansion
Game Mode Yes
UHQ 32bit Audio Yes
Adaptive Sound Mode Yes
Video Features
4K (60Hz) Video Pass Yes
HDR Yes
Speakers
Number of Speakers 17
Center Yes
Subwoofer 8" Driver
Subwoofer Type Wireless
Speaker Up-firing (4), Side-firing (2)
AV Decoding Format
WAV Yes
MP3 Yes
OGG Yes
FLAC Yes
AAC Yes
ALAC Yes
AIFF Yes
Connectivity
HDMI Out 1
HDMI Inputs 2
Optical Inputs 1
Wi-Fi Yes
Bluetooth ® Yes
Bluetooth ® Power On Yes
Battery
Battery Yes
Power Consumption
Stand-by Power Consumption (Main) 4.5(Wi-fi/BT off 0.45w)
Stand-by Power Consumption (Subwoofer) 0.45w
Operating Power Consumption (Main) 35W
Operating Power Consumption (Subwoofer) 28W
Free Voltage Yes
Dimensions & Weight
Product Dimensions (W x H x D) 48.26" x 3.26" x 5.35"
Product Weight (lb.) 19.4
Shipping Dimensions (W x H x D) 50.86" x 23.85" x 10.31"
Shipping Weight (lb.) 58.86
Spk (sub woofer) Net Dimension (W x H x D) 8.07" x 15.86" x 15.86"
Spk (sub woofer) Net Weight 21.60
Accessory
Remote Control Yes
Wall Mount Kit Yes
Battery Yes
HDMI Cable Yes
ENERGY STAR® Certified
ENERGY STAR® Certified Yes
Key Features
Dolby Atmos Yes
Q Series Yes
Straight Soundbar Design Yes

Quick Specs


  • Appearance

  • Type: Soundbars

  • Features

  • Energy Star Rated: No

User Manual

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3.0 out of 5

45% of reviewers recommend this product.

1 Stars

Good sound but no sound field

drjohnf 9/8/2020

Rear channel sound quality and volume always low. Quality of sound also relatively poor. Really tried to like it.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

Soundbar and SW work great, Rears not so much

Jeff 8/29/2020

i bought the q90r brand new online. after unboxing and hooking everything up i was unable to get any sound out of the right rear speaker. i did the test tones and sound only comes out of the left rear speaker. right rear speaker is completely silent. the wifi led is solid blue so i have wifi connectivity with the bar. all firmware is up to date on all speakers. this all points to a defect speaker. unfortunately, rather than send me a replacement speaker to try out, i would need to send the entire bar to nj. i decided against this since the rears don't add much sound anyway. soundbar and subwoofer work great though.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

Alexa Set-up

joHN 8/19/2020

nice sound, but if you think you can easily connect to amazon alexa, you may be disappointed. it's been 2 days. no luck. nothing in the manual, and samsung support didn't even know what i was asking. may just return the thing to amazon.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

perfect, unbelievable, just amazing!!

Miguelfdzc 8/9/2020

every sound, comes perfect, the bass, mediums... everything goes equal, just incredible!!!
Originally posted on Samsung.com

Yes, I recommend this product

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3 Stars

Wanted to say Best Soundbar in the Market, But!

Shan Prakash 8/4/2020

i'm a big fan of samsung products, i really wanted to call this a best soundbar out in the market, but i have to cut down 2 stars due to the below issues. especially this product is not cheap. 1) the rear speakers (mainly my left rear speaker), keeps making popping sound if i watch any dolby atmos content via streaming service. it works great if i play dolby atmos content via blu ray disks, but if i do stream at least 6 to 8 times i hear popping sound during the movie. it's so disappointing that, samsung built a wonderful sound system like this, but misses to fix or take care of the small areas. 2) poor customer service, i have reached out customer service for a replacement, but they have refused to exchange, instead i have to ship my speakers and to have it fixed.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Q90 Soundbar

JAY MOLLICA 7/28/2020

sound quality mediocre. lacks bass, and cant hear surround rear and top atmos yet. not a replacement for a real surround system. i also can no longer connect with app. this was a frustrating exersize, and i will reconnect my old system.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

No need a word! Buy when you can~

KI YUN 7/11/2020

amazing sound that i never experienced from my previous sound system and most of all very easy to set up! out of box and followed app to setting it up and all just works perfect! along with new q90 tv, every night is movie night for our family in these stay home days.
Originally posted on Samsung.com

Yes, I recommend this product

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1 Stars

Nope, Hard Pass

PirateA 7/5/2020

this is so disappointing for the cost. you have to have the sub so close to the soundbar makes no sense. the bluetooth surround speakers work randomly or will work for a while then cut out with the added bonus of the sub crackling. it can't handle changing inputs , sound just goes off then you get the joy of turning everything off and back on to get it to work. doesn't appear to like alexa the most. bonus when you call customer service not helpful or knowledgeable of the product plus unwilling to replace, super. so i would recommend hard pass on these.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

Trash didnt work right out of the box!

KEVIN BRADSHAW 7/5/2020

rear speakers provided no sound after turning off. found this to be a common problem. tried the fix with the firmware update, but the wifi kept dropping out. tried to do the firmware update via usb and nothing happen. returned the piece of garbage. the day after i bought it. bought a lg soundbar instead.
Originally posted on Samsung.com

No, I do not recommend this product

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4 Stars

Great Sound

Frank S 6/25/2020

it is like you are in a movie theater. the rear speakers are great, and the subwoofer really makes the ground shake. the only problem i have been having is when i turn the tv off and turn it on the next morning, sometimes the soundbar does not automatically connect to the tv, so the tv goes straight to "tv sound" instead of "arc". it doesn't happen every day, but it happens about 50% of the time. when i turn the tv off, it automatically turns off the soundbar, but sometimes when i turn tv back on the soundbar does turn on automatically, but it fails to connect to tv for soundbar sound. it is a little frustrating because i then have to turn off all components then turn them on again for the tv and soundbar to connect.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

I don't recommend this bar for big spaces

Peter 6/24/2020

straight to the point, the rear speakers will not work if they are placed more then 2m (7 feet) away from the soundbar. somethung i find stupid and down right unacceptable at this price point. so be awear before you buy
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

Amazing sound

Blaw 6/24/2020

i keep getting noise complaints but i dont care. super easy set up. earc capable. this is awesome!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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5 Stars

Great Soundbar

Al E 6/22/2020

received q90r. paired up easily. connected to 65 inch q9fn. bought rear speaker stands. updated through smartthings app easily.sounds great very clear and dolby atmos sounds amazing
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

The sound Quality is great

Rowdyphill 6/16/2020

great soundbar and rear speakers that sound incredible. but for the price the subwoofer could have been at least 200 watts so that it can keep up with the system and/or have the capability to ad another sunwoofer. there is a 200 watt subwoofer sold seperately but it's for older soundbars that dont even have the power like this soundbar has.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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5 Stars

This thing exceeded my expectations

Oil guy 6/5/2020

I brought Q90R home yesterday after doing a good deal of internet research. I needed a soundbar to go with the living room television (a Samsung). Up til now I had discrete home theatre systems but we just moved and I didn't want to hang speakers, run wires, etc. One of the appealing characteristics of the Q90R is that the sub and rear surrounds are truly wireless (except the power cords). The setup was extremely easy - I only had one issue and it was due to my own stupidity (RTFM). The sound out of this thing is terrific! I bought an Apple 4K TV to use with it and last night my wife and rewatched a couple of episodes of Game of Thrones. We were completely blown away. The only downside for this unit is that is on the high side of cost, but if you're patient you can find it on sale at the big box retailers. Bottom line: if you have the bucks, you won't be sorry acquiring this thing. Good job Samsung!!!
Originally posted on Samsung.com

Yes, I recommend this product

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1 Stars

worst samsung device

bisono45 6/5/2020

i'm so disappointed with samsung ,i bought the soundbar last month it sounded great the first day , second day subwoofer is making some distortion noise, i called samsung ,we sent the subwoofer for repair , i received the subwoofer after two weeks, perfect i put it back on again and updated ,it only worked for one day again ,second day same problem with the noise ,i called samsung again ,i sent the woofer back for repair ,it been a week ,no update yet ,all my devices in the house are samsung product including all my family phones ,i just bought the new q900ts tv to pair with the soundbar, this suppose to be samsung premium products, but i'm only getting headache , i'm considering returning everything back.
Originally posted on Samsung.com

No, I do not recommend this product

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3 Stars

Not as expected

BenS 5/22/2020

I bought this product because of the some features like Atmos that are not working correctly. This might be due to having a two year old tv. So my advice would be not to buy this product unless you are also paring it with their top of the line new tv.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

Worst product to leave the Samsung factory

Keppa 5/20/2020

I bought this yesterday and one of the rear speakers won't connect. Spoke to Representative at Samsung and was told to upload new software. This did not work. Was told I need to take it to a technician which is about 45 min away from where I live. What a joke. Worst $2000 I've ever spent. Brand new out of the box faulty. Samsung please explain.
Originally posted on Samsung.com

No, I do not recommend this product

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2 Stars

Good, when it works

Justin P 4/16/2020

I purchased this system 6 months ago. I'll start off by saying the sound quality is great. HOWEVER, the rear speakers cut in and out constantly. It takes away from the experience. It has the latest firmware and the wireless components aren't far away from the soundbar or each other. I wished it worked.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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5 Stars

sound bar best

dave 4/14/2020

6 m now with with the q90r and i am very please with i no. 1
Originally posted on Samsung.com

Yes, I recommend this product

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Value

 
1 Stars

Disconnects, makes popping noises

Christopher 4/6/2020

I purchased this soundbar directly from Samsung. Worked great at first, but then after about two weeks of use the subwoofer would repeatedly disconnect and make popping noises at random. Static comes from the rear speakers too. I returned the soundbar and purchased a brand new one and the same thing happens. Very disappointed that I paid $1700 and have all these issues. If I connect my phone via Bluetooth, and control the volume with my phone it turns the soundbar up to MAX volume whether I push up or down on the iPhone. This happened on both units. I spoke to Samsung via phone and they said they would service it, but will not pay for the shipping. Yes, they provided a return label, but the quote to ship the entire soundbar system was over $100 to package it as I don't have the original box. You would think they would mail you an empty box to put the unit in and return to them like most business do, but nope. Samsung asked me to pay for it myself.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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5 Stars

A great combination (q90r + LG 9070 75" with eARC)

Avishek789 4/4/2020

Awesome sound with eARC connectivity. My entertainment hub and sound set up.
Originally posted on Samsung.com

Yes, I recommend this product

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Value

 
5 Stars

Excellent audio quality and easy setup!

Vamsi 3/29/2020

It was extremely easy to setup and sounds awesome with dolby atmos audio sources! It was also very easy to configure to my tastes! Highly recommend.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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1 Stars

my 15 year old Bose was better!

DoNotBuyThis 3/29/2020

It's sad when there is just about more 1 star reviews than 5 stars. I'm not gonna go into the problems I'm having because it's the same as everyone else! Weak and pointless rear speakers that cut out and crackle all the time. I have never had so much trouble with something ever.. They should recall all of these and refund everyone's money.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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Value

 
2 Stars

Great sound!

Steve 3/22/2020

Read a lot of reviews before purchasing. Some good some bad. Bought it, got it, set it up. Very impressed with the way it was packaged in the box. Very well protected. 1st issue was what speaker stands to use for the rear surrounds. Searched a lot, found some that worked great except they didn't come with the correct size screws to attach to the stands. 3 different sizes supplied, none were correct. Called Sony to learn what size I needed to buy. No one at Sony knew. Went to my garage went thru many different sizes I had on hand and found 1 that worked. Went to Home Depot and got some. Assembled speakers to stands and I'm in business. Sub and rears connected beautifully to bar. Testing: Put in Avengers: Infinity War. HOLY COW!!! Sounded AWESOME. I was blown away. Didn't get any Atmos effect but I didn't expect to, I have a cathedral ceiling. But overall, the sound was incredible. I was very happy. Then, as with many of the reviews I read, sound cut out. Only for about 1 or 2 seconds. Lost picture without losing sound twice. OK, I read the reviews, I know how to fix this issue. UPDATE bar,sub, and rears. Right? Ok, have to download "Smart Things" app for phone to do update. Tried for about an hour, can't get app on phone. Called Sony support, got passed around a while, nobody knows anything. Finally was sent to app people support. So after about an hour I finally learned app is not compatible with my phone. Rats! OK, I just do update by USB. Downloaded update, installed on USB, uh oh. USB port is on bottom of bar. What the? After about 20 minutes of getting the raised and supported so I can plug in USB, won't update. Yeah, I know, I DID extract all files. Won't update. Call support again. Told them all I've done. Tell me to send in for repairs. Something wrong with unit. Really? Brand new! Out of the box! Need to send in for repair? Returned for refund. I'm done. Too bad! Sounded great. Just not reliable.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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Value

 
5 Stars

Finally the eARC update is available

arpan007atgc 3/14/2020

I bought Q90r Soundbar 1 month ago. I was satisfied with the sound quality but I was waiting for the eARC update. After update its producing excellent crisp sound quality with awesome sound crearity. It has added a new dimension to this flagship soundbar. This investment is worth every penny.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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Value

 
1 Stars

Great Soundbar but NO eARC Means Audio Issues

Seattletom 2/25/2020

The soundbar is amazing. When you have a 4K Blu-ray in the machine, the Atmos is incredible. But, for streaming services, the Atmos relies on eARC and this soundbar does not have it. That's despite Samsung promising it would be added (over a year ago). Without eARC, Atmos causes the sound to be delayed slightly from the action on the screen. It's like an episode of bad lip reading and there is no fix unless Samsung updates the firmware to include eARC. Just an amazing soundbar wasted by terrible support from the manufacturer. Look at all the negative reviews and go elsewhere. Unfortunately, Samsung has left us out in the cold without the eARC firmware update.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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Value

 
1 Stars

NOTHING BUT PROBLEMS

Mark 2/1/2020

Purchased this sound bar several months ago along with the Samsung q90R 75'' TV. Having ongoing issues with rear surround speakers and had to send them in for repair. They still don't work properly. You have to hold them up to your ear to hear them. Also LIP SYN issues are terrible. It needs to be adjusted daily and changed for each channel. I and family will no longer watch this TV because of the sound and constant lip syn issues.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Soundbar is great, support is terrible

griffin34 1/27/2020

I received this soundbar for a gift. The sound is fantastic, but the support from Samsung has been less than stellar. First, it came missing parts (two screws). Called to get replacements and have had nothing but issues with them. Secondly, the advertisement about working with Alexa is a farce. Yes, you can register the soundbar with alexa, but it is only as a swtich, which means it can only be turned on/off. Cannot get audio to play through it, nor can you adjust the volume. Three months of 'tech support' and they list playing music as a future feature request. It is prominently advertised on the home page for this product. It is not a future feature.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
1 Stars

Review or support complaint

Frustrated 1/23/2020

I generally do not write reviews. This is only my second one in 40 years. I cannot really say this is a review of the HW-Q90R Samsung Harman Kardon 7.1.4ch Soundbar. I would like to but in the 7 months I've owned one it has been in for repairs 3 times. I did enjoy it the few times it was working but having it constantly out for repairs tarnishes even outstanding performance. Samsung may have produced a product of great potential but the apparent lack of quality control (or for that matter servicing what was not caught in quality control) is my reason for the low rating. Paying $1,400 for a unit you are not enjoying is frustrating. SAMSUNG; you let me down.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
4 Stars

Bad quality control

Antarcticsiclepop 1/22/2020

This system sounds great but the one I got has had many issues, I needed to get both rear speakers replaced due to them crackling/playback issues. Now my bass is beginning to make rumbling/static noises when it needs to be loud. Customer service is great, but my biggest complaint is that Samsung does not offer any free shipping to get the items repaired.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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Value

 
1 Stars

No Stands for rear Speakers!!!!

chicago John 1/16/2020

I really wanted to purchase this as I love the Atmos and technology that this has. however, samsung decided to not make or find a way to mount the rear speakers. I don't have a bookshelf or anything to place these speakers on. Seems like a major oversight that the other manufacturers don't make
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
1 Stars

Worst Buy Ever: Would Return if I could

lahar 1/1/2020

Barely any bass, noticeable lip sync issues over ARC, ton of sync issues with any device trying to use HDMI-IN on the soundbar and HDMI-VIDEO out to the TV. Maybe mine is a lemon but this thing is awful - everything just barely works well enough I can't return it.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

expensive and constant problems

what a shame 12/30/2019

disconnects from base and rear speakers, will not connect thru the smart things app to update the firmware which is suppose to solve the problem - one rear speaker never did even come on - after Samsung promised to replace it and month later I'm told I would have to have it repaired - expensive system to have all these issues
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

connection issues

MOE B 12/26/2019

Bad batch with firmware issues and subwoofer issues
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

Great !

Yuri 12/24/2019

Very easy to install. Very good sound ! I like it.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

Audio Drop-outs

GForce100 12/23/2019

Be careful when purchasing this unit. I have a Sony A9G using the eARC interface. When I'm watching anything with Dolby Atmos it experiences micro dropouts. Have tried different cables, setting, updating firmware. Nothing works. When is does work, the sounds is second to none.
Originally posted on Samsung.com

No, I do not recommend this product

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2 Stars

great sound when it works

lucied 12/23/2019

I bought this last week from Best Buy. Set up was easy enough and when running the test demos from my laptop every speaker was connected and Atmos sounded great things were looking up.I have this sound bar connected to my LG C9 oled which utilizes eARC which i found out later this sound bar isn't compatible with a. When hooking up my Ps4 or Satellite box i would always after about 20-30 seconds get "PRT" show up on the sound bar screen and it would shut off. From what i understant "PRT" means protection so its shutting itself off to prevent damage. switching to one of the TV's non eARC connections helped the ps4 but not satellite box where it would shut down again, while the sound bar was working it had a lot of pops and was like someone was messing with the equalizer dials for the voice channel. voices were constantly increasing or decreasing in volume. When i try Bluetooth from my phone same thing happens 20-30 seconds of bad poppy sound that goes in and out and "PRT" shut down. The sound bar was updated to 1008 for the firmware and i made sure i had good HDMI 2.0 cables i even tried disconnecting from the TV to see if that was the issue but i still get "PRT" every time. Since im stil in the best buy return window its going back which is a shame since when it is working properly it does sound amazing.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

Great sounding soundbar

sledlord 12/16/2019

Great surround/spacious/dimensional sound. Easy to setup. Volume is great for the size of product. I have not had any problems with the wireless sub or satellites disconnecting. I have not used the bluetooth yet but I have used wireless, HDMI and optical and they worked as expected and in fact I am surprised by the wireless connection to the tv. Only improvement I can suggest but the ability to turn down the subwoofer even more for late night viewing.
Originally posted on Samsung.com

Yes, I recommend this product

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1 Stars

Audio/Video glitches every 5 mins

jk100 12/16/2019

recently got the soundbarQ90 for $1400 and boy I am so disappointed. connected using HDMI ARC to VIZIO TV and plugged in my XBOX and Apple tv to HDMI of the soundbar. Tried playing a video on HULU on my xbox and video/kept of pausing in between so many times!! -Tried with replacing all HDMI cables with brand new ones and still seeing the issue. -Updated the firmware also and still same issue. Not even able to watch a 5 mins video with out disruption. Tried HBO on xbox and saw the same issue and HBO displayed "HDCP error". For a high end 1400$ sound bar this is unacceptable. Contacted the samsung chat and followed all there step but still no go.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

wireless connectivity has serious problems.

jchn 12/14/2019

Wireless connectivity keeps disconnecting. This issue is seen within a day of unpacking.
Originally posted on Samsung.com

No, I do not recommend this product

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2 Stars

No bass or power then the audio source isnt Dolby

Musiclover123 12/11/2019

I bought this system one week ago and the sound is fantastic when the source is Dolby Digital, Digital+, Atmos, DTS and so on. But when the source isn't from Dolby, for example when streamin music from Spotify (with highest quality setting), the soundbar looses almost all its bass and "power". Its no where near the same quality and "power" as when the audio source is Dolby. I have the european version with the latest 1.0079 firmware. Samsung I hope you will fix this issue! Since it's a $1699 system it's resonable to expect outstanding audio quality even when listening to music and not a Dolby Digital soundtrack.
Originally posted on Samsung.com

Yes, I recommend this product

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1 Stars

Simply put...

Mike 12/1/2019

There are NOT enough Dolby Atmos movies/shows to warrant buying this product. The main soundbar sounds good, but forget about getting sound out of the sub or back speakers unless you're watching one of the dozen films recorded in Dolby Atmos.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

I never write reviews...

Random Review 11/23/2019

Ok so as the title says, I NEVER do this, however after reading all of the people bashing this sound bar I had to come back and write a review. I am ever so happy I watched YouTube reviews instead of listening to the people complaing on here.. Look I am going to be 100% transparent. I am a very avid sound guy. I enjoy absurdly loud stereo systems and set ups, but they MUST be clear, percise, and hit on all marks. Let me first state this system does EXACTLY that, but on such a level that I've never experienced before. My last truck had over 7,000 in audio equipment and would hit 146.6 dB (ie: a rock concert is 120 dB) That being said, allow me to review this system.. ONE WORD: Enthralling BREAKDOWN: Let me start by saying this system is nothing short of incredible. I was expecting greatness for one simple fact; Harman/Kardon and Samsung combined for this?!? Anyone that knows anything about sound knows the name "Harman/Kardon". This sound bar has hands down surpassed my expectations. PROS: +The sound REALLY engulfs you. It's utterly impressive. +I am running my Alienware laptop straight into the sound bar, and making the sound bar push the graphic signal to my TV. It is pushing 4k with zero issues (makes me wonder if it goes higher). +17 speakers in such a small compact design. +HIGH quality and time invested into making this bar. +The price is inferior for the level of performance recieved ++The preset sound settings already integrated into the system are some of the best I've ever heard to date! CONS: -Dobly Atmos takes a minute to set up on the system. (this is at no fault to Samsung) -The mounting bracket more than suffices, however if you were to mount the sound bar with even the slightest degree of angle, I would question the screws that go into the bottom of the sound bar itself, as they are pretty thin. -It comes with a cheap HDMI cable, don't waste your time with this, buy a real cable. -The subwoofer packs an incredible punch at low volume levels, it's a nice surprise really, however I would question it under more intense levels. (Note: this sub has shaken my couch and it is sitting on a concrete floor) -Finding an "under TV" sound bar mount that will support it weighing in at 19.4 lbs. PERSONAL NOTES: I have found that volume level 35 (system goes to 100), +3 Treble, -1 Bass makes for PLENTY OF SOUND. I have pushed the system to 50 once to see what it would do while I was playing a shooter game. Unbelievable period. I have placed the bar on 32 inch speaker stands making it at ear level. I will attach picture to reference my set up. FINAL THOUGHT: This is a sound bar that FAR surpassed and exceeded my expectations period. With it capable of pushing both Dobly Atmos and DTS X, it's future proof. It will quite possibly be the last sound bar you will need to buy for the next 10 years easily as both of these technologies are ground breaking and new. I sincerely hope this review helps you in your decision on this system.
Originally posted on Samsung.com

Yes, I recommend this product

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2 Stars

TV + Soundbar Aren't Synced

Pac1225 11/23/2019

I bought the q90r TV and q90 soundbar together and there is an annoying sound delay. I spoke to customer support twice, went through all the troubleshooting, and no resolution. I also tried the soundbar on a Sony TV and had the same problem. The sound on the Samsung q90r and my Sony work fine (no delay) without the soundbar. As soon as the soundbar is plugged in, DELAYS. This is a brand new purchase and both components were marketed as a seamless fit, but it is terrible.
Originally posted on Samsung.com

No, I do not recommend this product

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4 Stars

Low frequency response (Bass)

Bandara 11/15/2019

I have concluded that after many research and carefully reviewing the specifications Samsung Q90R is an ideal home theater system for a small to mid size room / hall. The sound clarity was clear and crisp. The only deal breaker is the low frequency response. The advancement from HW950 to Q90R in addressing this drawback seems negligible. I wish to propose to Samsung to consider packaging with SWA700 Subwoofer (pairing via Bluetooth adds latency) or even better allowing a RCA LFE output on the soundbar for more punch demanding customers with the option to purchase without the Subwoofer so that a serious Subwoofer that can deliver 20Hz range can be connected.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Unreal for price & convenience

RSTinAZ 11/12/2019

Unreal for price & convenience First of all, I'm not a Samsung shill or biased fanboy. For example, I bought this for my 65" LG OLED C9. Second, I love great sound and don't mind investing reasonably to achieve the desired result. Third, I purchased the first THX certified pre-amp, amp, and speakers developed many years ago - at tremendous expense. I had to calibrate the system with multiple microphones, sound pressure meters, and even ran the exact same length silver 'rope' to all 5 speakers and the sub. That system was amazing and literally shook the plaster off portions of my walls. I spent countless hours sharing the system with family and friends who could not believe the experience. Yes, I'm alot older now and may have a less refined ear... and while this system had 10% of the power (@ 512 watts) of my first system, it does an amazing job. What took weeks and well over $10K (not including projector and screen), now costs an order of magnitude less and hour to install. Does the system deliver the same experience?... not exactly, but it is pretty darn amazing. And in fact, my first THX system did not have upward facing drivers... and this has 4!!!! Do they work?... without question. Are they as good as ceiling mounted?... of course not. I have had no connection issues (just as an aside). I believe the decision as to whether or not to purchase comes down to expectation. If you want full control and tuning over your sound... you should invest in discrete components and run wire. However, if you don't have the interest, time or money... which are all fair considerations... but you want a great surround experience, this Q90R can NOT be beat. Are there less (or more) expensive choices?... Yes... and none can compare - as of this writing. I have purchased many soundbars over the years and THIS Harmon-Kardon tuned 17-driver, 7.1.4, ATMOS beast (with a decent sub included) crushed all of them. By the way, even my fiance - who is generally not a fan of my obsession over technology - has actually enjoyed this system. So, I have no idea if this helped at all... but I hope if you're on fence, this offered some value. Congrats to Samsung for delivering the soundbar against all others will now be compared.
Originally posted on Samsung.com

Yes, I recommend this product

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1 Stars

No sound from subwoofer and rear speakers!

Ron13850 11/9/2019

I bought this couple months ago.. updated the software (form ware) using USB.. again using WiFi setting... parried and re-paired the subwoofer and the rear speakers went through the cycle two or three times ....still no sound from subwoofer and rear speakers called support and all they can tell me is to return the product for warranty and wait 14 days! I compare this to LGSK10Y... Surround sound us much much better with LG, DO NOT BUY THIS PRODUCT! Samsung is doing field testing with our dollars! Beta! Bought this with 8K TV - NOT WORTH IT!
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

Great sound system

avb80 11/8/2019

I bought this sound bar with my new LG C9 OLED, works really great, the sound quality is like you're in a movie theatre ! Many reviews talk about problems related to speakers disconnecting..I think that was before the firmware update because I didn't experience any of these issues. I just wish that there was wall mount for the rear surround speakers, I ended up buying a book shelf from amazon that fits really nicely the speakers. Movies with Dolby Atmos are so much fun to watch and to enjoy the sound ! Highly recommend !
Originally posted on Samsung.com

Yes, I recommend this product

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1 Stars

Dont even consider buying this - No support

Jimbo 11/4/2019

Have just bought this soundbar - it is impossible to get subwoofer and surround speakers to connect to soundbar. Seems to be a massive problem experienced by many other users. We have spent hours following instructions on the Samsung site and other webites on how to resolve this, but to no avail. The support line were not interested in helping us - So basically we have bought a very expensive item that does not work. Surely you would expect a brand new product in the price range to work!
Originally posted on Samsung.com

No, I do not recommend this product

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Value