LG SN6Y 3.1 Channel High Res Audio Sound Bar with DTS Virtual:X

Great sound

Vixxie29 5/17/2022

We love the great sound effects when we watch movies and sports
Originally posted on lg.com

Yes, I recommend this product

Good features but poor quality

mattmoran02 5/11/2022

I bought it and exactly at 12 months like a week after the warranty expired the subwoofer stopped connecting and the whole thing just ended up being a mess
Originally posted on lg.com

No, I do not recommend this product

Great features and looks

Like LG 5/11/2022

I bought my Sny6 a couple weeks ago great product at a great price
Originally posted on lg.com

Yes, I recommend this product

Okay for a while

Eric035035 5/4/2022

I bought this product 1 year and 3 months ago. After moving the subwoofer and plugging it in I noticed that it was not working. Upon further inspection I noticed that the light on the back of the subwoofer was not on. There is a power plug and 1 button on this device and it stopped working after 1 year and 3 months. Manufacturers warranty only covers 1 year and I was told that I will have to pay for the repairs. I will not be repairing this device and will never buy another LG sound bar
Originally posted on lg.com

No, I do not recommend this product

Sound bar AND customer service sucks

SiriusSista 4/30/2022

It has been a year. The sound bar started giving problems two weeks after buying it and have been dealing with LG customer service since then. Not a pleasant experience at all.
Originally posted on lg.com

No, I do not recommend this product

Great while it worked.

JGT1234 4/27/2022

The Good: I purchased this to improve dialog during movies and it made and IMMEDIATE impact. Clear separation and a substantial improvement over previous 2.1 sandbars. The bass response is good and the ability to place anywhere to improve sound is a great advantage. The Bad: The subwoofer stopped working and it rendered the system unusable for movies. It became evident that Much of the midrange was being handled by the subwoofer and while dialog was still good and the sound became thin and narrow. The Bonus: Currently being fixed by LG even though warranty expired by two days. Waiting for system to come back. Currently avoiding movies as sound thru TV is junk.
Originally posted on lg.com

Yes, I recommend this product

Junk

Wolfeye26 4/25/2022

I bought this sound bar and a week later the subwoofer cuts in and out and Ive sent it out once for repairs and now its out again for repairs . Save your money and buy something else .
Originally posted on lg.com

No, I do not recommend this product

Convenient when paired with LG tv

DShinkus 4/24/2022

I have it attached to my LG C1 and the convenience of not having it auto turn off and being able to power it on the same time I turn on my TV is unparalleled.
Originally posted on lg.com

Yes, I recommend this product

Great....Until it Stopped Working

joneswashu 4/24/2022

The system was great and I enjoyed it in combination with an LG Oled TV which I purchased at the same time. However as many people have reported the subwoofer stopped connecting last week. Ive had it for about 16 months just out of warranty. I thought it was something I was doing wrong until I started reading the reviews. I might have to try another product or get a soundbar with a wired sub. Very disappointing especially since it worked great until the warranty ended.
Originally posted on lg.com

No, I do not recommend this product

Awesome sounding

Gran Bradbury 4/20/2022

We bought about a week ago. Incredible how it sounds. Its like youre at the movies
Originally posted on lg.com

Yes, I recommend this product

Failed in 18 months

Roger McCall 4/19/2022

Sounded great for a year. Failed after about 18 months and I have spoken to customer service three times. Got a case number every time and have been waiting for 3 weeks for someone to call me so I can pay for a repair and send it off.
Originally posted on lg.com

No, I do not recommend this product

Great sound when bought new

GLWard 4/18/2022

The sound was great when I purchased it the sound bar and subwoofer. However the sound started deteriorating after approximately ten months of use. Finally it stopped working all together. I sent it in for repair and it worked for approximately one week. The sound isnt clear and it had a static sound.
Originally posted on lg.com

No, I do not recommend this product

Great deep sound.

Gregnice 4/14/2022

I bought this by suggestion of a store employee to match my LG TVs which I love I was going to go with a different brand but I am glad I did take salesmans advice because they sound great and also work with the TV remotes. I also love the ease of use of the sound bar it is very easy to set up less than 5 minutes anyways great product
Originally posted on lg.com

Yes, I recommend this product

Loved for the one year it worked

Dana628 4/13/2022

I bought this when I purchased my new LG Nano-cell TV. It worked great for a year and then suddenly the sub-woofer does not work. It no longer pairs with the soundbar. I am quite disappointed as LG has always been a dependable brand.
Originally posted on lg.com

No, I do not recommend this product

Really good sound easy install

Albithere 4/11/2022

This soundbar was easy to install and synched right away to my LG tv. I bought and LG sound bar because I wanted it to be from the same company as my tv to ensure perfect synch.
Originally posted on lg.com

Yes, I recommend this product

Disappointed

McNerdy 4/10/2022

In December 2021 I bought this with a new LG 65 tv. I found it to be much more difficult to set up than other sound bars. Once it was up a working using HDMI-ARC i began to experience the bass fading out and then back in periodically. The sound bar failed in early March 2021. I contacted factory support and the sent me a Return Authorization on the second attempt. The unit was packed up and sent to LGs repair facility. I was updated that parts had been ordered by email. All told the repair was not complete untill early April. The unit now works but it still has the annoying bass fading characteristic. I have since bought another soundbar for another LG TV from another manufacturer for $100 less and am very satisfied with that one. I cannot recommend this product.
Originally posted on lg.com

No, I do not recommend this product

Great

Patitas83 4/9/2022

I bouth this product is so great nice sound i dont have pictures
Originally posted on lg.com

Yes, I recommend this product

No Bass.

FoghornLeghorn 4/9/2022

This soundbar is really nice except the inability to increase the volume of the subwoofer. The only reason I kept it is because the soundbar itself really does sound nice. For example Last of the Mohicans REALLY sounds nice when the volume is pumped up. Even though the subwoofer is kind of worthless I still recommend this soundbar.
Originally posted on lg.com

Yes, I recommend this product

Not good

64Listener 4/8/2022

One month before the warranty was no longer the subwoofer stopped working. And still do not know what is wrong with the eletronic.
Originally posted on lg.com

No, I do not recommend this product

Scotty123 4/5/2022

I bought this soundbar in September 2021 and six later the subwoofer had no sound coming from. When it was working it sound nice. I have purchased LG products before and ever had any issues. LGs customer service gave me the run around by transferring me between service representative and not putting my claim through. I had to call a week later to find out the status of my claim. I was told that there was no claim submitted but there was a record of me calling. Just remember to follow up if you have to submit a claim.
Originally posted on lg.com

No, I do not recommend this product

Defective subwoofer

Paul G D 4/4/2022

My subwoofer lost all power after the one year warranty and LG wont stand behind it. I found out many buyers have the same issue.
Originally posted on lg.com

No, I do not recommend this product

MatthewDB 4/3/2022

Owned this item for just about a year. The wireless subwoofer will no longer connect to the soundbar. I gave it 3 stars because when it did work everything sounded great it was extremely easy to setup with my LG tv and the soundbar still works and sounds great despite the subwoofer going bad.
Originally posted on lg.com

No, I do not recommend this product

Great Product

shagayle 4/2/2022

I bought this product a few weeks ago and I love it. I already have two LG Tvs and they have worked great with no issues. The sound is so powerful This is a great product at a great price.
Originally posted on lg.com

Yes, I recommend this product

Subwoofer stopped working

gary1973 000 4/2/2022

Just as the warranty expired the subwoofer stopped working. I have a Klipsch system in my living room that has been going strong for 6 years. I do not recommend buying this product
Originally posted on lg.com

No, I do not recommend this product

Nice but low quality subwoofer

MissV 4/1/2022

Bought this a year ago and the subwoofer went out right before the warranty expired. Overall sound is good when its working.
Originally posted on lg.com

No, I do not recommend this product

Great features

Puffy 3/28/2022

I bought this product a month ago and happy with its performance
Originally posted on lg.com

Yes, I recommend this product

Buyer

AdamFWA 3/20/2022

Beware: your sub woofer will stop working after a year and you will then be forced to deal with LGs sub par customer service on the phone or the sardonic customer support via Twitter. If you do decide that this product is for you get the Best Buy protection plan. UPDATE: I returned the subwoofer as advised I had to pay to have it boxed up. After a month I got my subwoofer back and it still does not connect to the soundbar. I spend 45-minutes on the phone and was advised I need to send it in AGAIN to be repaired. I am not sure what they did the first time it was repaired. I would wager that it wont work when they return this second time. I also wager I should start shopping for a new soundbar. Anyone want to buy my rear satellite speakers they work great but I am not going to throw any more money after poorly made LG products. My fingers are crossed that my LG TV washer and dryer dont fail next.
Originally posted on lg.com

No, I do not recommend this product

Amazing Sounds

Tibi 3/19/2022

Amazing sounds. However there were times when I lose sound. Great value for your purchase.
Originally posted on lg.com

Yes, I recommend this product

KingCollier88 3/9/2022

I bought this and then the subwoofer stop connecting after about 7-months of usage. Ive contacted customer support and they were extremely helpful. Thankfully the product was still within warranty I was able to send my product back to LG to be repaired. Im nervously waiting for the product to return.
Originally posted on lg.com

Yes, I recommend this product

Subwoofer failed within months

Pete282728 3/7/2022

Worked great until subwoofer failed in a few months.
Originally posted on lg.com

No, I do not recommend this product

Great soundbar until subwoofer broke

FL72 3/6/2022

Soundbar was easy to set up and sounded great. Unfortunately the subwoofer went out and I have to return for service. The return process is not very good. It took almost a week to get my return shipping label and I am still waiting for the boxes to ship it in.
Originally posted on lg.com

No, I do not recommend this product

Sounds Good but Sub Failed

frank jack 3/6/2022

Overall product has quality sound but the sub failed and now im sending it back to LG. Still under warranty.
Originally posted on lg.com

No, I do not recommend this product

Junk Dont buy it

Gary1973 3/3/2022

The bass subwoofer stopped working shortly after the warranty period expired. I called the company but they didnt seem care about this. I am a little worried as I had already purchased a 2nd unit and also an LG OLED TV. If these break just after the warranty Im going really be unhappy.
Originally posted on lg.com

No, I do not recommend this product

Great Sound Bar

DFDF 3/2/2022

We have had our sound bar for several weeks now. It is working well. Dialogue was hard to understand and music was just flat from our LG tv. This sound bar made a huge improvement to both. Connected it via the ARC HDMI ports and the sound bar turns on and off with the tv and the volume is controlled though the tv. The only thing that I havent found is an app to control the sound bar. I thought there was one available.
Originally posted on lg.com

Yes, I recommend this product

Ok features

Desmond8 3/2/2022

I bought this about a year ago and currently had connectivity issues. Its been returned for warranty repair
Originally posted on lg.com

No, I do not recommend this product

Subwoofer quit after 9 months

Kid74 2/26/2022

The subwoofer quit working after only 9 months. LG said to send the whole unit in for service but I didnt have the original box and they couldnt send me one because that department was closed due to Covid. Im so disappointed that I spent all this money for the sound bar and I was expected to pay even more to box it up somehow to return it. I went with LG because I have many other products of theirs and have never had a problem with any of them. Unfortunately this experience has changed my mind about LG.
Originally posted on lg.com

No, I do not recommend this product

Sound bar

Christian Alfx9000 2/26/2022

I was happy with my product but few months in the wireless subwoofer kept disconnecting and happen more often over and over until it stop working properly. And it was less than a year ago I had bought it.
Originally posted on lg.com

No, I do not recommend this product

Ok for price

LA Dennis 2/22/2022

I bought the sound bar for the voice quality. I am however up somewhat disappointed in the subwoofer it seems to pop more than carries sound. I had expected much better sound quality from a subwoofer quite disappointed.
Originally posted on lg.com

No, I do not recommend this product

Superb sound

Lloyd D 2/21/2022

Now the audio matches the awesome picture quality unmatched by LG. TRULY OUTSTANDING
Originally posted on lg.com

Yes, I recommend this product

Not real happy with this sound bar

Giagirl 2/20/2022

I purchase this sound bar about a month ago and not happy with it at all or customer service
Originally posted on lg.com

No, I do not recommend this product

DO NOT BUY - It wont last

Alvaricoque 2/20/2022

The subwoofer died after the warranty expired. Look online and the issue appears to be super common. It just does not seem to be a reliable product.
Originally posted on lg.com

No, I do not recommend this product

Buyer Beware

Adam75 2/20/2022

The soundbar delivers great sound for the price but the sub woofer is sub par and quit connecting to the soundbar and eventually stopped working all together after 11 months. Hopefully the service department and repair it but I am disappointed with the hassle to get it there.
Originally posted on lg.com

No, I do not recommend this product

Perfect set up without all the hassle

Dallendria 2/19/2022

I received this product as a Christmas gift in late 2020. Ive been watching movies and tv shows trying to get through this pandemic like any normal person and the gift came at a much needed time. The set up was super easy even a Luddite like me figured it out. In less than 10 minutes I had it out the box positioned well and connected to my smart TV. A little over a year later my subwoofer died. Just literally stopped working. Wouldnt connect or turn on. I went on reddit and apparently this is a common problem that happens frequently with this brand. I spoke to customer service and despite it being slightly outside the manufacturer one year warranty they gave me a free extended warranty to have the unit repaired. They even sent me the box and shipping label. So even though I was upset and disappointed that the sub stopped working I felt happy with LGs customer service department to have the unit repaired. It didnt cost me anything just time really. So my advice if you purchase this product register to have it under warranty then get the extended warranty. That way they will help you because eventually something will happen with this product and it is good to have it repaired or replaced.
Originally posted on lg.com

Yes, I recommend this product

Nice system bad parts

JbOmaha 2/16/2022

Nice system but bad parts. The subwoofer went out less than a year. I had to buy new pcb for the subwoofer. The new pcb has higher quality capacitor which solved the problem. This may not be an issue with 2022 versions
Originally posted on lg.com

No, I do not recommend this product

Subwoofer died after one year

KTex 2/13/2022

This sounded great while the subwoofer lasted but now I might as well use my tv speakers Definitely not worth the money without the bass
Originally posted on lg.com

No, I do not recommend this product

Multiple service calls

Cc86123 2/12/2022

I had called to get a power cord replaced for a sound bar. I ended up calling four times ended up shipping the booster cord instead of the sound bar cord. Needless to say I have three booster courts now and one power cord for the sound bar which was never in the original packaging. Ive had the sound bar for almost a year and couldnt use it until I got the power cord under my warranty. Complete waste of money and time
Originally posted on lg.com

No, I do not recommend this product

Poor quality

Rafael23 2/9/2022

Buy this product and in less than a year the bass was damaged.
Originally posted on lg.com

No, I do not recommend this product

The Bad Reviews Are True

George VO 2/8/2022

Needed a new soundbar last year so I purchased an LG SN6Y as I already had a few LG products that I am very satisfied with. Not long after installing the soundbar I started experiencing the same issue other consumers were having with the subwoofer connectivity. Im quick to run to YouTube for troubleshooting tips on electronics. Found plenty of folks claiming they can solve the problem. However none of the solutions which included everything from soft resets hard resets changing channels on wifi routers relocating the subwoofer and even putting foil around the subwoofer worked for more than a day. Completely dissatisfied with this product and it will certainly affect my thought process when purchasing electronics in the future.
Originally posted on lg.com

No, I do not recommend this product

Horrible

Ja1234 2/8/2022

The subwoofer Stopped working after 12 months. Its horrible you cant just purchase the subwoofer separately. Horrible service for those who spent a lot of money and now will have to buy another system.
Originally posted on lg.com

No, I do not recommend this product

Bad product sub quits working

Don_2 1/30/2022

I bought this in 3/2021 and in 12/2021 the sub woofer quit working. I called customer service and have a case number RNN211227065158. I waited for a box but one did not arrive. I call customer service again but still no box. Why doesnt LG send me a new unit and I will send the broken unit back in the box they send me? Now that would be great customer service. I am very disappointed in the quality of this SN6Y the sub woofer will not even power up no LED lights at all. It worked just long enough for me to throw away the boxes and now I cannot find a way to package both the sound-bar and the sub-woofer. Poor quality product and weak customer service.
Originally posted on lg.com

No, I do not recommend this product