LG SN6Y 3.1 Channel High Res Audio Sound Bar with DTS Virtual:X

Great while it was working

SAD BUT NOT BROKEN 10/20/2021

Great product while it was working. I was very excited to receive my product because I am partially deaf and needed the extra sound volume. Unfortunately after four months of ownership the speaker just stopped working would not come on. I am also having some difficulty in returning the product because of communication overseas. It would be wonderful if the company had customer service in the US for products that are sold in the US . Also it has been going on 2 weeks they were supposed to send the packaging to return the product still waiting for the packaging so the limit amount of days that was given to me is going to expire soon. thank you
Originally posted on lg.com

Yes, I recommend this product

Worked marginally for almost a year.

RK14 10/19/2021

The sound bar worked fine but the subwoofer sitting next to the bar would lose connection about half the time. Now the subwoofer doesnt turn on at all. I sure hope the 72 LG TV I bought this to go with lasts a lot longer.
Originally posted on lg.com

No, I do not recommend this product

DO NOT BUY WITHOUT EXTENDED WARRANTY

TakenAdvantageOf2 10/17/2021

I made the mistake of purchasing this unit. 3 months out of the 1 year warranty and the subwoofer will not connect. LG support told me to kick rocks and if i wanted to have it repaired id have to send it in and pay. I looked up this unit across multiple retailers as well as on LGs own website and most of the 1 and 2 star reviews all share the same issue of the subwoofer connection stopping right after the warranty is up. LG your customers spend good money on your products and this is not how you should be treating them. There should be a class action lawsuit against you. I wont be surprised if there eventually is. i have been collecting screenshots of all of these reviews as evidence.
Originally posted on lg.com

No, I do not recommend this product

Decent sound for small device

Leiter 10/11/2021

First Soundbar and was quite impressed with the sound quality
Originally posted on lg.com

Yes, I recommend this product

Nice sound quality but ...

Twinklestar 10/5/2021

I bought this three months ago and starting experiencing problems within a month and a half. I originally purchased it at Best Buy but they would not help because the purchase was beyond 30 days so I had to contact LG Support. The sound bar will turn on but within a minute the sound bar wants to go to the BT blue tooth setting even though it is attached to an Optical cable. They originally gave instructions on how to reboot the sound bar but I had to do this every time I turned on the TV. I was instructed to return it to LG and they sent it back supposedly fixed. I installed it and within a day the same thing searching for BT happened. Now each time I turn on the TV I have to reboot the sound bar - very annoying.
Originally posted on lg.com

No, I do not recommend this product

Junk

Terlhar 10/4/2021

Bought this June 2020 it stopped working September 2021 not even a year and a half. So disappointed and when I called the customer service reps are all overseas and not helpful.
Originally posted on lg.com

No, I do not recommend this product

Works well

CWBKGB 9/26/2021

It has a nice sound. It is to use That is all I care to write
Originally posted on lg.com

Yes, I recommend this product

Woofer didnt work

Jay14 9/23/2021

I bought this sound system with my new LG tv. Thought it would be a perfect match. Woofer didnt work. The costumer service I had to deal with was the worst ever. Im not one to write reviews but Ive never had so much issues trying to resolve my issues. FYI issues still going on a month later.
Originally posted on lg.com

No, I do not recommend this product

stopped working

V922 9/23/2021

This was a Christmas gift from our children. It was good while it worked. After about 6 months it started to cut out intermittently. At 9 months it stopped working altogether. I mailed it back to LG with the shipping label they provided on Sept 3rd. It didnt arrive at LG until Sept 22nd so we will see how they handle it
Originally posted on lg.com

No, I do not recommend this product

After less than a year it stopped working

Marko34202 9/23/2021

The sound bar and subwoofer provide adequate sound quality. Sound quality was best when playing music for tv watching alone the frequency was so low that enhanced sound beyond that of the tvs built-in speakers is negligible. I had the system less than a year and it stopped working. Specifically the subwoofer turned itself off one day and hard resets with LG representative on phone were unable to even get the power light back on. I have sent the unit in which was not easy as they require the consumer to box it difficult with a roughly 15 tall square subwoofer and a 40 narrow sound bar unless you are one who keeps all boxes things arrive in for the day you have to send them back. I sent it off a few weeks ago and have received no updates of receipt anticipated repair time etc. so still waiting. LG said I will receive my unit back repaired or a replacement unit but no definitive timeline - so if youre an audiophile you may want to have a backup sound system. I will update this posting once I receive a repaired or replaced system and relay my experience.
Originally posted on lg.com

No, I do not recommend this product

Display doesnt work

Steve863 9/19/2021

This is the second SN6Y sound bar set I purchased due to a defective display. On the second unit I still cant get the sound bar to display. AND there is no owners manual for Model SN6Y to get any further details.
Originally posted on lg.com

No, I do not recommend this product

Headphones?

Rfl1126 9/19/2021

Satisfied with it synced to LG OLED and Magic Remote and my DIRECT TV Remote but can you Mute the sound and listen using headphones instead either plug-in or wireless?
Originally posted on lg.com

Yes, I recommend this product

Display doesnt work

LeeCharp 9/18/2021

There is no display on the soundbar. YouTube videos indicate that there should be a display. Not sure if it is defective or somehow turned off.
Originally posted on lg.com

No, I do not recommend this product

Worked great until it didnt

vic922 9/17/2021

Sound bar itself was and subwoofer sounded great but exactly 6 days past a year of owning it it stopped working and LG refused to replace or repair it. The sub lasted barely a year its just been sitting in a corner untouched since I plugged it in and it still failed. I own 2 LG TVS a washer and dryer and a refrigerator luckily none of them have broken and I didnt have to contact customer service. Losing a dedicated customer over 6 days??
Originally posted on lg.com

No, I do not recommend this product

Toneqhgse 9/11/2021

Got it 6 months ago it stop working and now have to go through the hassle to buy boxes to return it
Originally posted on lg.com

No, I do not recommend this product

Great sound

Jcruz1722 9/10/2021

I bought this product over a year and work like new
Originally posted on lg.com

Yes, I recommend this product

Diasappointing

Bob Jr 9/9/2021

I bought this LG Soundbar and subwoofer 14 months ago. Both units started having trouble pairing and now I have to find someone locally to repair.
Originally posted on lg.com

No, I do not recommend this product

Subwoofer will not pair

Pissed123 9/9/2021

I purchased this from Best Buy 10 months ago and worked great until the subwoofer quit pairing with the soundbar. I went through every tutorial on youtube to fix and nothing worked. Chatted with a representative and they advised me to take it to an authorized repair place...that no longer works on LG products? The next closest repair is in another city over 1.5 hours away. Lastly they have removed all product info on the website including manuals other than https://www.lg.com/us/sound-bars/lg-sn6y-sound-bar and when you search the product manual...good luck Stay far away from this soundbar.
Originally posted on lg.com

No, I do not recommend this product

No Power

Booked 9/1/2021

I paid for this about a month ago .waited like 2 weeks for it to come in .Then I get And then it doesnt turn on
Originally posted on lg.com

No, I do not recommend this product

Scott0404 8/31/2021

Love the sound quality it provides and also the look of the sound bar is nice
Originally posted on lg.com

Yes, I recommend this product

Inconsistent Sound

Director893 8/30/2021

I purchased the LG sound bar to match my LG TV thinking it would be a perfect match. I was disappointed in the lack of consistent sound performance. LG has been good to this point taking the system back to repair.
Originally posted on lg.com

No, I do not recommend this product

Malfunction

larb0 8/23/2021

After 10 months sound bar began losing volume. It is now at your facility for maintenance
Originally posted on lg.com

Yes, I recommend this product

Sound bar

James jimmy 8/21/2021

I bought a sound bar had to send it back for repairs just found out cant be fixed on time I think I shouldve been offered a new one instead of my money back I got holes in the wall now where I got to put the sound bar and very disappointing
Originally posted on lg.com

No, I do not recommend this product

Not good

Illinois user 8/20/2021

I bought the sound bar with wired subwoofer. After a few months it would cut in and out. One day it just quit working. Called the local store who said I had to go through lg. So here I am waiting on my sound bar and sub to come back from repair.
Originally posted on lg.com

No, I do not recommend this product

Great sound

Del1945 8/16/2021

Great sound but the wireless subwoofer failed after 8 months
Originally posted on lg.com

No, I do not recommend this product

Fantastic Sound

JT38 8/10/2021

Bought this soundbar for our gameroom and it has been fantastic. We dont have surround sound speakers but this soundbar gets pretty close. Would highly recommend for a great movie experience.
Originally posted on lg.com

Yes, I recommend this product

Great LG Soundbar

65 owner 8/8/2021

We had one with our other TV so we bought a new TV and new soundbar. Same as old one only newer. One complaint would be the buttons on the remote are not very white. Our old one had brighter buttons so we are using that one. Good sound once you find your sound setting.
Originally posted on lg.com

Yes, I recommend this product

Sound bar SN6Y

Daclerk 8/8/2021

Because of my hearing loss issue this is a life changer I can now hear tv DVDs with a marked volume decrease which certainly makes others more comfortable. Thank you for a great product.
Originally posted on lg.com

Yes, I recommend this product

Crystal clear sound

Erikape194 8/4/2021

We got this in a bundle with a LG TV and I didnt think we needed a sound bar but wow It makes a huge difference. It feels like were in a movie theater every time we watch a movie
Originally posted on lg.com

Yes, I recommend this product

Great sound bar

Jallopez 8/3/2021

I bought a samsung sound bar at best buy. reviews were great for it. After getting it home the quality was poop. Went back to bestbuy got the lg and the sound was amazing.
Originally posted on lg.com

Yes, I recommend this product

Sounds EXCELLENT- But it broke after 6 months

deneitra 7/21/2021

I LOVED my unit. I have only been able to use it about 10 times because it is so loud clear and the base is amazing. But one day I turned it on and only the soundbar worked but the woofer stopped working. I am VERY upset.
Originally posted on lg.com

Yes, I recommend this product

Great Companion For My LG 65 Inch OLED TV

VicSr 7/20/2021

After researching other brands I purchased the LG. I felt it was a better compantion for the LG tv. The instructions that came with it are very concise so I downloaded the manual from the website. Its easier to read on my laptop as well. The only shortcoming is the subwoofer. The sound is weak compared to other powered subwoofers I have used. Even the earlier model of the LG soundbar this one replaced had more robust bass.
Originally posted on lg.com

Yes, I recommend this product

Great features

Josephina 7/19/2021

I like my purchase and made a great decision to purchase the soundbar. It has great quality of sound in living room.
Originally posted on lg.com

Yes, I recommend this product

great sound

knightryder 7/9/2021

I purchased this unit to go with my lg tv. The hook up was incredibly easy and the sound is fantastic.
Originally posted on lg.com

Yes, I recommend this product

exactly what I hoped it would be

cargogh 7/5/2021

Ive enjoyed the SN6Y for 4 months now. Purchased an LG both because I figured it would be simple to operate when paired to an LG70UN73 and previous LG products have been so reliable. Unless I reconfigure the sound to run Pandora or bump up the bass for an explosion-filled movie I never pick up its remote. More bass from sub than I ever need. The center channel makes dialogue much easier to hear. Ive got 3 LG TVs this soundbar a portable bluetooth speaker and last week I purchased an LG refrigerator. LGs reliability has been perfect for 10 years going back to 2011 for an LG42LD450 which still performs flawlessly.
Originally posted on lg.com

Yes, I recommend this product

Wireless subwoofer connection cannot be restored

Ear77 6/28/2021

I bought this 13 months ago so now out of warranty and phone calls with support and info on the web didnt help at all. I was supposed to have been shipped a label to return for repairs but it never arrived
Originally posted on lg.com

No, I do not recommend this product

Gss321 6/22/2021

Had to ship it back to you and still have no response as to if you have even received it. Let alone if its fixed yet
Originally posted on lg.com

No, I do not recommend this product

Great product at an even better price.

Bob103 6/19/2021

Simple setup and crystal clear sound I wish I had switched sooner.
Originally posted on lg.com

Yes, I recommend this product

Most Band for the Buck

J Murdock 6/18/2021

Great sound and the dialogue center speaker makes a big difference
Originally posted on lg.com

Yes, I recommend this product

enhanced sound

lectric 6/18/2021

Received Sweepstakes Entry for Review giving a better sound than the speakers on the television
Originally posted on lg.com

Yes, I recommend this product

Sounds amazing

dmar97 6/17/2021

I bought this product and it was the first sound system ive ever had for a tv and i LOVE it it sounds so good makes it feel like im in a movie theater 10/10
Originally posted on lg.com

Yes, I recommend this product

Great Sound Bar

rogcat1 6/16/2021

I purchased the LG SN6Y about a month ago and couldnt be happier. I mounted the sound bar on the wall under the TV. Set up is simple as the instructions are easy to understand. Sound bar comes with a templet to mount the bar on the wall and everything fell into place. The sound coming from the bar is a definite improvement compared to the small speakers in the TV. Would I recommend the bar absolutely. Buy and enjoy.
Originally posted on lg.com

Yes, I recommend this product

Great sound but lasted less than 6 months?

Roy17 6/9/2021

I bought this sound bar with a new television I bought. I loved the sound and its clean. My issues started when the subwoofer started to just make a steady low tone and then popping and craccling sounds. I rarely listened past volume 21 and never really pushed the system. I believe its having connectivity issues as it is a wireless sub. Its unfortunate because I have had it less than a year and Im still waiting to hear back from LG about warranty information. I believe a system such as this should last years with out any issues. Im rather disappointed.
Originally posted on lg.com

No, I do not recommend this product

Perfect sound bar for my living room...

jerseyboarder 6/2/2021

I hooked up with Samsung TV and it worked well from the start. Sound bar itself is a little bigger than I thought but it looks nice and the sound is clear and deep. Im not an audio expert or a geeky person but I can tell the difference from my previous 5 years old sound bar. So far 2 weeks of usage I dont have any issues and am highly satisfied. One tiny note is the remote control looks cheap.
Originally posted on lg.com

Yes, I recommend this product

Great Sound

JJ565 5/29/2021

Such a difference in the sound its like being at the movies. Easy to set up doesnt take up too much space
Originally posted on lg.com

Yes, I recommend this product

Stopped working within a year

DB V 5/24/2021

This unit did sound pretty good but the subwoofer went out within a year and I am still waiting for it to be fixed and i shipped it back to LG the 3rd of this month. We are now 3 weeks out.
Originally posted on lg.com

No, I do not recommend this product

Sound barzzzz 5/18/2021

Great sound Great value. Makes watching television so much more enjoyable.
Originally posted on lg.com

Yes, I recommend this product

Excellent Quality

Jerry76mm 5/18/2021

Have had this unit for almost a couple months. Great quality product. I wish it came with a detailed user manual.
Originally posted on lg.com

Yes, I recommend this product

review for the L G SN6Y soundbar

Bigsam 5/10/2021

I purchase the sound bar to go with my LG TV that I purchased the TV that I purchase actually didnt need a soundbar but I got one just to have a complete set the quality of the LG television and soundbar were both excellent I have had them for about a month now and Im very happy with the quality of them
Originally posted on lg.com

Yes, I recommend this product

Easy to use not reliable

Jeromerrr 5/7/2021

Im a big fan of LGs user interface. Its really easy to set up and use the sound bar. The sound is crisp the bass is great gives you an awesome cinema-like experience for a fraction of the price. Unfortunately my subwoofer stopped working in less than a year after I purchased it. I had to send it in for a warranty claim which was a pain to process.
Originally posted on lg.com

No, I do not recommend this product